Customer Service/Scheduler

The primary functions of the Customer Service Representative are to convert inbound calls into booked service/maintenance calls while mentioning and potentially booking additional sales and services.
This position handles service calls from customers projecting a professional image.
Customer Service Representative will also utilize their customer service training to educate and establish rapport and assist customers in choosing service and products.
*Requirements:* * Previous experience in customer service or inside sales required * Must be able to have flexible availability including weekends.
* Must be comfortable with selling over the phone.
* Must have strong communication skills, including a pleasant phone demeanor.
* Ability to work in a fast paced environment where changes are common.
* Must be able to listen and resolve customer inquiries while updating account information.
* Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
*Benefits:* * Medical Insurance * Dental Insurance * Vision Insurance * Paid Vacation & Holidays * 401k Job Type: Full-time Pay: $15.
00 - $18.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift * Rotating shift Weekly day range: * Monday to Friday * Rotating weekends Work setting: * Call center * In-person * Office Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Required) Work Location: In person