Assistant Operations Manager

Transportation Operations Assistant - Job Description The Ole Homeplace Transport, Inc.
*Position: *Transportation Operations Assistant (TOA) *Reports To: *Director of Transportation *Summary:* The Transportation Operations Assistant provides clerical and administrative support for the Transportation Operations Coordinator.
Key responsibilities include but are not limited to data entry; greeting clients, drivers, and visitors; and handling incoming calls.
*Position Type: *Non-Exempt Position - Full-Time *Salary: *Monday - Friday 9am-5pm\* (\*Flexibility to changes in schedule and duties as needed) *Duties and Responsibilities: * * Transportation Operations Assistant (TOA) \* * Prepares data for computer entry by compiling and sorting information * Maintaining, and entering information into databases * Entering data by inputting alphabetic and numeric information on keyboard according to screen format * Verify entered data by reviewing, correcting, deleting, or reentering data.
* Handle incoming calls and other communications.
* Managing filing system * Greeting and directing clients and visitors as needed.
* Updating paperwork, maintaining documents and word processing * Helping organize and maintain office common areas.
* Performing general office clerk duties and errands * Non-Emergency Medical Transport Driver \* * Operate agency vehicle in a safe, efficient and courteous manner to destinations as directed by daily schedules and transportation operations staff requests.
* Communicate via telephone in a safe and courteous manner.
* Provide assistance to passengers as necessary including fastening safety belts, entering/exiting vehicles.
* Assist disabled passengers when appropriate with wheelchairs or other mobility aids.
* Accurately complete daily manifests, maintenance, and fuel reports.
* nspect vehicle and report any maintenance issues to supervisor.
Keep an accurate and thorough record of such checks and maintenance performed.
* Inform operations personnel of client concerns or incidents as required.
* Report any accidents immediately to the transportation operations coordinator.
* Comply with all applicable local, state and federal transportation regulations relating to vehicle operation and safety-sensitive employees.
* Adhere to a flexible schedule that may require changes to responsibilities and assignments according to staff availability and business fluctuations.
* Attend all mandatory/applicable training sessions (i.
e.
First Aid CPR, Passenger Assistance), staff meetings, drivers meetings, etc.
* Handle any emergency in a calm and professional manner in accordance with agency policies.
* Maintain the interior and exterior cleanliness of assigned vehicles.
* Perform other duties as assigned.
*Education and Training: * * High School Diploma or equivalent.
* Upon employment must agree to regular training and certification in but not limited to: passenger assistance, wheelchair securement; first aid, CPR, defensive driving, and bloodborne pathogens.
*Desired Skills: * * Proficient typing skills * Attention to detail * Computer savvy * Confidentiality * Thoroughness * Great communication skills.
* Warm personality with strong communication skills *Requirements: * * Past experience in passenger transportation or data entry is preferred but not required.
* Applicant must be at least 18 years old and possess a valid Kentucky Drivers License.
* Applicants/employees must have a clean driving record.
Commercial Drivers License may be required for operation of some vehicles.
* Applicant must have knowledge of basic vehicle maintenance and safety procedures.
All drivers must have excellent map reading ability and sufficient knowledge of local streets, roads, and highways.
* Applicant and employees undergo pre-employment, routine, and random: background checks; driving record verifications; & drug and alcohol testing; DOT Physical Certifications.
* Drivers must maintain a high level of professionalism, demonstrated by a positive attitude, ability to function as a team member and a commitment to the overall mission of the agency.
* All drivers must have flexibility and willingness to changes in schedule and duties as needed according to staff availability.
_Requirements & responsibilities listed are not exhaustive and may be supplemented or revised by the employer at its sole discretion.
_ Job Type: Full-time Pay: $30,000.
00 - $35,000.
00 per year Benefits: * Paid time off * Referral program Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person