Job Description
Regional Manager - DEERS/RAPIDS
POSITION SUMMARY: The Regional Manager (RM) (United States) is responsible for the day-to-day operation of the DEERS/RAPIDS Military Identification (ID) Card, Common Access Card (CAC) and Public Key Infrastructure (PKI) Support Services program for their assigned region.
The RM is to oversee teams performing issuance ID cards and CACs, with PKI, and provide program support services for the United States Army Project Office (APO).
Additionally, the PM is to manage site cardstock, supplies, and equipment to ensure no interruption in services, and support site assessments of Army and Army Reserve ID card facilities that service military personnel worldwide.
Tasks include but are not limited to:
Oversee that the Army’s CAC/PKI programs are being successfully implemented, operated, and sustained in accordance with provided directives.
Manage teams that perform all functions required to issue ID cards and DEERS-related tasks.
Provide management support to APO operations in accordance with HSPD-12, the implementing guidance contained in FIPS 201-3 for Personal Identity Verification (PIV), DoD Instruction (DoDI) 1000.
13, and AR 600-8-14.
Provide DEERS/RAPIDS infrastructure support to contingency operations worldwide to include identification of any issues related to the equipment and/or software necessary to operate the ID CAC sites, reporting the issues to DMDC, and follow up to ensure issues have been resolved.
Manage the day-to-day operations of the Common Access Card Mobile Assistance Team (CACMAT) to include planning, notifying, preparing, conducting, and analyzing results of all site assessments.
Supervise, direct, and mentor subordinate staff; communicate job expectations and enforce organizational policies, procedures, and core values; responsible for approving timecards and conducting performance reviews and disciplinary measures.
Build and maintain working relationships with team members, vendors, client, and other departments involved in the project.
Monitor performance of work, Task Order compliance, and quality control; ensure that goals or objectives of projects are accomplished within prescribed time frame and funding parameters.
Qualifications:
Must have a bachelor's degree.
Must have at least two years of experience in DEERS/RAPIDS.
Experience managing large-scale Government contracts.
Extensive knowledge of and experience working with the APO, DEERS, PKI, and CAC/ID Cards issuance.
Must be a U.
S.
Citizen.
Must undergo a pre-employment credit and background check, a current DOD Favorable National Agency Check with Law and Credit (NACLC) or higher background check is preferred.
Must maintain DOD required eligibility throughout employment.
Details
Employee Type
Full-Time Regular
Location
Radcliff (Fort Knox) KY
Date Posted
11/20/2023
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