Description:
The Swope Freedom Plan Office Assistant will have responsibility for the effective processing of guest payments, addressing guest phone calls and performing other administrative duties while maintaining positive business relationships with Freedom Plan guests.
Swope Freedom Plan is part of the Swope Family of Dealerships with locations throughout the Hardin County area.
Swope has been in the Hardin County area for over 70 years.
We offer a competitive total compensation package for full-time employees including medical, dental, vision , paid time off, paid sick time, paid holidays, paid life insurance, 401(k) retirement plan, , vehicle service repairs, maintenance work, and more!
Specific duties include but are not limited to:
Take payments and properly notate guest’ accounts to ensure communication of the status of accounts throughout the collection team.
Assist in the answering phones to ensure positive relationships with Freedom Plan guest.
Assist Freedom Plan in the processing of inventory units.
Manage workload and prioritize tasks to maintain productivity.
Work effectively with team members and supervisors to assist the day to day operations in order to maintain positive business relationships with Freedom Plan guest and associates.
Assist in all other tasks assigned by the Credit Manager.
Requirements:
Education and/or Experience
Previous cash processing experience preferred.
Experience in an Auto Dealership would be a benefit.
Language Skills
Ability to read and comprehend instructions, short correspondence and memos.
Ability to write effective correspondence.
Ability to effectively present information in one-on-one and small group situations to guest, supervisors and other employees of the organization.
Ability to mitigate guest service complaints with a positive attitude and problem solving skills.
Reasoning Ability
Ability to apply common sense understanding to carry out verbal and written instructions.
Ability to prioritize task without detailed guidance from supervisors.
Benefits
PTO available first of the month after 60 days of employment
Paid Sick Time available first of the month after 60 days of employment
Health Insurance
HSA - Health Savings Account with company contribution
401K with Company Match
Vision Insurance
Dental Insurance
Company Paid Basic Life Insurance & AD&D Insurance
Supplemental life insurance
Company Paid Short Term Disability
Long Term Disability
Critical illness and Accident Coverage
Prepaid Legal Insurance
Identity Theft Protection
Discount Programs
Referral Programs
Employee Assistance Program
Pet insurance
Gym membership
Whatsapp
